ESSEC offers a new MOOC about Negotiation, Mediation and Conflict Management

ESSEC offers a new MOOC about Negotiation, Mediation and Conflict Management


ESSEC Business School is launching a new MOOC which offers a deeper look at how to handle conflict resolution and mediation.  Currently open for registration, the MOOC, Negotiation, Mediation and Conflict Management, is available on the Coursera platform.

In today’s world mediation is a crucial means to reaching peaceful and agreed solutions – be it on an international, political, industrial, peace-keeping or social level. Regardless of an individual’s career trajectory or position, mediation is a critical skill that helps us navigate in an ever more complex business environment.  Designed as a logical follow on from the suite of ESSEC Business School online courses in negotiation, this new MOOC aims to provide participants with a comprehensive set of additional skills and approaches to mediation and conflict resolution.

The Negotiation, Mediation and Conflict Management MOOC is intended for practitioners who wish to develop their knowledge of mediation techniques as well as students that would like to work for international institutions, national bodies or corporate or union functions in the field of conflict prevention and resolution. With this course, participants will be able to choose and lead a mediation process and will gain a deeper understanding of workplace and international conflict resolution.

Developed by ESSEC IRENE, one of Europe’s leading institutes of research and education in negotiation and mediation, this course provides participants with a meaningful and effective collection of practical cases, tools, approaches and skills to put your mediation into high-impact practice.  The MOOC features Aurélien Colson PhD, Professor of Political Science at ESSEC and Director of ESSEC’s Center of Excellence IRENE International Governance & Dialogue; Alan Jenkins PhD, Professor of Management at ESSEC; and Joseph Maïla PhD, Professor of Geopolitics and Program Director at ESSEC IRENE.

Throughout the course, participants will learn specific skills which will enable them to:

-         Define what mediation is and choose when to use it;

-         List different types of mediation;

-         Identify typical challenges and difficulties that most mediators face;

-         Choose the appropriate strategies within a range of options;

-         Identify the do’s and don’ts in mediation.

The MOOC will consist of four modules and offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes.

-          Module 1: Mediation Essentials

-          Module 2: Mediation in Practice

-          Module 3: Mediation in the Workplace

-          Module 4: Mediation in International Relations

Registration on the Coursera platform opens on August 21:  Negotiation, Mediation and Conflict Management, and the first session of the MOOC begins on August 28.

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