Ph.D., Stanford University
AM, Stanford University
MA, University of British Columbia
BA, Tokyo University of Foreign Studies
Social Psychology: decision-making and evaluation processes in small groups, gender and ethnicity, issues of legitimacy, methodology. Organizations: organizational change in volatile environments, professional organizations.
Health care (comparative - U.S., Japan, France), professions (physicians, accountants, lawyers), established sectors with turbulent environments (e.g. telecommunications, aerospace, health care).
Reorganization of physician work in the U.S.: investigation of changes in physician work as consequence of disturbances in the health care environment.
Resistance to change: institutional and cultural explanations of resistance to change in organizations.